![]() ![]() You can still work with us to resolve the issues that led to your suspension to ensure that all due payment is correctly assessed.You must still respond to customer tickets, if you do not, your account could be eligible for permanent disabling.You should still ship existing orders that can be delivered within their obligated delivery window, if you do not those orders will be canceled after 7 days and the customers will be refunded on your behalf.Your products will no longer be available for purchase.Payments will continue to be held until customer service issues are resolved. ![]() Payments are placed on hold in response to high levels of customer dissatisfaction, which lead to high returns that are deducted from held payments.Merchant Central Marketplace on Gateway Merchant Performance Standards Suspended or Disabled Merchant Accountsįrequently Asked Questions related to suspended or disabled accounts:Īre my payments on hold? When will my payment hold be released? ![]()
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